ISPS AU - Website Support
If you are experiencing any issues with the website please use the form on this page a support person will be in touch with you. Before using the form look at the questions below and there maybe a solution for your problem you are experiencing that may help before submitting a form.
FAQs
Before getting yourself blocked go to the login page https://ispsaustralia.com/ispsau-login/ and click on Lost your password? An email will be sent to you using the email address you registered with. And in that email will be your username and a link to reset your password.
If you have managed to get yourself blocked by our website security, please send a text message to 0420 363 117 with your username and the message, I’m blocked on ISPS AU.
Please be mindful of the hours you send that message and if you don’t get a response straight away, be patient you will be unblocked when they are able to unblock you. You may receive a call from our Website management support team.
If you cannot send a text message, please call and leave a message and our support will call you. Or you can use the form below to contact us.
If you have managed to get yourself blocked by our website security, please send a text message to 0420 363 117 with your username and the message, I’m blocked on ISPS AU.
Please be mindful of the hours you send that message and if you don’t get a response straight away, be patient you will be unblocked when they are able to unblock you. You may receive a call from our Website management support team.
If you cannot send a text message, please call and leave a message and our support will call you. Or you can use the form below to contact us.
We like to ensure everything is in writing, please login to the membership area and click on the button that will take you to the Cancel My Membership page. Fill in the form and we will cancel your membership for you.
Definitely is. Both your username and password is case sensitive. Please remember what you did when you registered as this ensures when you log in, you won’t be locked out or blocked.
Also remember what email address you used when you signed up because when you need to reset your password, your reset link will be sent to that email address.
Please tell us what page. Please use the support form below, provide the name of the page and the link if you can.
Please tell us if there was an error message on that page.